This page would be the perfect candidate for either A/B or
MVT testing. For example, Troy-Bilt could test this version of the page
alongside a completely different layout – maybe one that utilizes more pictures
of units rather than text, or links to tools – and see which one users like
better.
Along those same lines, they could then test multiple
versions of those pages with different phrasing and layout. Perhaps one could
say something like “find your perfect snow blower,” while another might say
“blow the snow away this season with a Troy-Bilt snow blower,” all the while
having the control (original) page to compare against.
Additionally, I would test and see if users respond better
to the text oriented layout they’re using now, or if they find that a more
image oriented (like what you might see on Amazon) would serve their customers
more efficiently.
Using the suggested tests I’ve provided as a guide, I could
then recommend changes based on which modifications received the best customer
response.
I would evaluate all of the changes using whatever
goal-tracking tool they chose, utilizing different levels of A/B and MVT
testing as I indicated earlier.
I chose these methods because I feel that they would help
Troy-Bilt to formulate a basis for comparison, and discover if a case does
indeed exist that would justify changes to the existing layout. With the costs
being so low, and the potential so great, there is essentially no reason for
Troy-Bilt not to experiment and test – as it will ultimately benefit their
users and their company.
What would you say is the most common thing people are trying to answer/find when they come to this landing page?
ReplyDeleteWell,
ReplyDeleteIf it were me, I would want two things:
1.) Prices
2.) Customer Reviews
I'm not going to buy a TB snowblower if it's twice as expensive as, say, a John-Deere. I would also want reviews from people who had purchased the units to see which one they considered to be the best unit and why.